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ComplaintsforB & M Plastic Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/24/2022
- Complaint Type:
- Order Issues
- Status:
- Unresolved
We provided corrugated cartons and inserts to B&M Plastic, **** for well over a year. They agreed to payment terms up front, but never honored them- we had to chase them down every month for the money the owed us. On the last run of these items, they never paid us. They did not respond to calls, emails, a demand letter by our attorney or the filing of a lawsuit in Cook County Circuit Court. The costs were $4592.00. This does not include the additional legal fees of $389.95.Customer response
11/29/2022
Complaint: 18253714
I am rejecting this response because: This is the first I have heard about this. I was told by ****** that payment would be made several months ago and then heard nothing. Our attorney sent them a demand letter and they never responded to that either. The real reason B&M Plastic "got stuck" with inventory was because they couldn't manufacture bottles for the customer that met drop testing criteria from the lab. We paid out of pocket for three separate tests and they failed each time. Be that as it may, our agreement was to provide them boxes and in return, they would pay us- our terms were 3o days and we extended them out to 45 days. This invoice is well beyond 120 days. They did make a partial payment of $1500 but it was not on Oct 4th as they stated. I would have accepted a payment plan if they made us aware of the problem- but they didn't.
Sincerely,
*****************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.