ComplaintsforJ H Barkau & Sons Used Car Sales
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Complaint Details
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Initial Complaint
06/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a *************** Grand Caravan) from **** ***************************** in ********, ** approximately one month ago. I already have to replace the brakes as they are completely metal to metal AND they stripped out a lug nut on my tire so I cannot get it off. I reached out and they responded that I need to put the cars brakes back on and drive it to them so they can look at it and charge me to fix it. While I understand that they would need to look at it themselves to confirm what Ive said 1) That is unsafe with how badly these brakes are.2) I would need new rotors if I drove it any further.3) I shouldnt be charged for them to replace them when Ive barely driven this vehicle that I JUST bought. I could bring my pads in to show them so they could pay me the money it costs to replace them.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.