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Complaint Details
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Initial Complaint
12/29/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Date Finished 10/25/2022 Total price paid $5,547.00 cash I had a bathroom remodeling done by jp home improvement llc. Upon inspection of the completed remodeling, everything appeared to be ok. It wasn't until using the shower that I found the flaw. They had cracked the fiberglass wall of the shower and hid it with a line of silicone to cover it up. It wasn't visible until the silicone began to fall off. Immediately after discovering this, I contacted the company via email. It has been weeks and no reply from them. All I asked was that they come replace the fiberglass piece they had broke and/or pay for a new one to be installed. I also stated I was not happy with their work and the fact that they covered up the damages that they had inflicted on the shower.
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Contact Information
Gardner, IL 60424-7053
Business hours
Today,9:00 AM - 6:00 PM
MMonday | 7:00 AM - 6:00 PM |
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TTuesday | 7:00 AM - 6:00 PM |
WWednesday | 7:00 AM - 6:00 PM |
ThThursday | 7:00 AM - 6:00 PM |
FFriday | 7:00 AM - 6:00 PM |
SaSaturday | 9:00 AM - 6:00 PM |
SuSunday | 9:00 AM - 6:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.