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ComplaintsforDrain Tech
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/24/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date of transaction: 2023.09.13 Amount of money business charged: $215.61 + $325 = $540.61 What the business committed to provide: Clearing 2 floor drains in the basement of our home Nature of the dispute: DrainTech failed to clear either of the drains, would not return calls for follow-up/resolution of the problem, and generally lacked professionalism.Whether or not the business has tried to resolve the problem: No they have not - they don't return phone calls and failed to provide the services they were commissioned for.Account/order/tracking number: Invoice #: ****** & 55356P If the issue involves advertising, when and where the ad was seen or heard: Not applicable Other Information: Called ********************************* and actually solved the problem at a fraction of the cost that DrainTech was trying to charge for NOT accomplishing anything. Have attached all invoices from DrainTech and *********************************.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.