ComplaintsforIrrigation Design Associates
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Complaint Details
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Initial Complaint
06/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On May 1, 2023, Irrigation Design Associates (***) performed the Spring *************** for our irrigation system. We have used *** for several years for both our spring and fall irrigation systems needs and it is well known and established that we have an 8-zone system. On approximately May 31, 2023, we contacted *** to address issues we had discovered with our system, specifically addressing that zone 8 was not properly working. *** assured us that their technician performed all services and that for them to come out to address any issues would be a service call and additional fee. On June 25 we were able to obtain and review our home security video footage from May 1 which confirms that the *** technician NEVER tested or inspected Zone 8 of our irrigation system.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.