Business Profilefor153 Home Improvement, Inc.

- In the first week of September 2023, 153 replaced our roof.- They were supposed to replace the downspout, and gutters along with the roof and that did not happen up to our satisfaction until the end of November.- 153 failed to inform us on time about the problem with our skylight flashing before tearing down our old roof and after replacing it.- On December 1st, we noticed water leaking around the skylight into our ceiling. There was a lot of damage to our ceiling due to this leak. However, 153 did not accept their fault with not sealing the skylight properly. - We had our roof looked at by the insurance company and a few other independent roofing inspectors, who confirmed that the source of the leak is due to the flashing not being sealed properly around the skylight.- On December 14 2023, *********************, agreed to replace our skylight for $300.- It has been 6+ months since then and there has been no communication from her.- I had to pay an outside contractor $2500 out-of-pocket to fix the problem that shouldnt have happened with a new roof installation project after paying $27k to 153 Home improvement.- Im seeking reimbursement from 153 Home improvement for an amount equal to $2500 for failing to timely notify me of the problem with my skylight as well as failing to replace it within an appropriate timeframe after receiving a verbal agreement to fix the issue with my skylight.- There were a lot of deficiencies and delays with the work not being completed up to the standards by 153 Home Improvement.