ComplaintsforNew Image Construction Design, Inc.
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Complaint Details
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Initial Complaint
07/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Dear ***/*****, I would like your assistance in resolving an issue I'm facing with a public adjuster who approached me at my home. He claimed that my house had sustained hail damage and offered to help me get the insurance company to cover the cost of roof replacement. He handed me a document to sign, which I did without realizing that it stipulated he would receive 25% of the insurance payout. I acknowledge that it was my mistake to sign the document without reading it thoroughly. To provide some context, I own both a personal house and a rental property. The adjuster managed to secure a $53,000 check for the roof replacement on my personal house, but the insurance company did not approve the claim for the rental property. The adjuster proposed installing a cheaper roof on the property, but I disagreed due to concerns about potential leaks and the absence of warranties. In an attempt to reach a resolution, I offered to pay him the agreed-upon 25% for the check received for my personal house, but he declined. Unfortunately, it has come to my attention that the adjuster discovered an unpaid old claim of $27,000 on my rental property, stemming from a previous claim I filed. He now wishes to include that amount in the current claim. He wants $29,214 . I consider this to be an abuse of power and an attempt to take advantage of the situation. The adjuster has now resorted to threatening me with legal action. I am hopeful that you can assist me in resolving this issue, and I urge you to impose a restraining order on his license to prevent him from causing harm to others.Please let me know if there is any additional information or specific assistance you require to help me with this matter.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.