Business ProfileforOLI Outdoor Services Inc

I retained OLI Outdoor Services Inc. to trim a pear tree in my front yard and remove ivy off an oak tree in my backyard for the cost of $2250. My pear tree in the front yard had lower branches which created a beautiful canopy that the squirrels and rabbits would gather under to play and eat. All OLI was hied to do was remove the dead branches from it and I agreed to them rounding it off on ***'s suggestion, but I told him I would agree to that only if it just rounded off for aesthetic purposes. What they did do, however, was remove all my lower branches which destroyed and removed the canopy, and did a height reduction of about 10 feet which the tree didn't even need and I have no idea why they even did it. The tree now looks like a lollipop a stick with a ball on the top of it. As to the oak tree in the back they were supposed to remove *** from, when the workers came out here, they told me that they could not remove the ivy because it would possibly kill the tree. All they did was rip-off the foliage from the ivy. The ivy vine is still on the tree and has started to grow back. They only ripped the foliage off the lower part of the tree, so there still remains a lot of ivy higher up that they couldn't reach by hand. They wouldn't even get a ladder to remove it. I am heartbroken to see what they did to my pear tree. When I refused to pay, he said he was going to file a mechanic's lien, which was fine with me because then I could file a complaint in court and defend it. What he did instead is turn my name into a collection agency.I absolutely refuse to pay this company $2,250 they are charging me because of the irretrievable damage done to my pear tree and the fact that the ivy is not removed from my oak tree.I know I need the BBB's assistance as I have no idea how to arrive at the damages amount until or unless I retain an arborist to advise the cost of the replacement of a mature, approximately 20-year-old tree.I tried uploading photos but the website won't take them.