Business ProfileforPontoon Plaza Apartments

Living in pontoon plaza apartments has been anything short of a nightmare. The complex was and still is taken over by roaches, water damage and mold. My family endured a lot of threats from the landlord ***** and the owner ************************** because we expressed that we were concerned for our health. The walls inside of our apartment were ruined from water damage and vents and everything had mold. He told us that mold is not harmful and that we were trouble makers and were becoming a headache to him. He asked for pictures as proof and we had them and once we told him he told us to get out immediately or be evicted. He also said he can do what he wants because those are his properties and he was doing us a favor by allowing us to remain there while we look for somewhere else to move. I've never been through a situation like this so I moved my family out as soon as I could. All of our belongings couldn't come with us and was trashed from the roaches pooping all over everything and hiding inside of our belongings. Our other belongings were ruined from water in the basement because of the constant basement floods. I lost all of my belongings because of this situation and neither of these individuals cared. I spoke with **************** as he likes to be addressed and asked for my deposit back after vacating the premises and he refused. I hope that other individuals will see this in hopes for protecting their mental health, physical health and avoid moving to these apartments. We were treated unfairly and humanly.

These tenants were extremely uncooperative with our routine pest control as well as any maintenance issues when reported. After numerous verbal insults directed at myself, my manager, employees and sub contractors I told them if they left peaceably I would return their security deposit, which I will do. Below is a report from our pest control company on their apartment #**.Veterans Pest Control ************************************************************************* ************ INVOICE H32353035383****23133H ********************* Company ********************************************************************************* SERVICE ADDRESS Bldg 3, Units ** & 42 ***** Cleanouts, Bldg ****** #*** & #***, ***** Cleanouts H32353035383****23133H ********************* Company **************************************************************************************** PRIMARY CONTACT H32353035383****23133H ********************* Company ************ Main ACCOUNT# ***** INVOICE *******/**/** ITEM COST QTY PRICE ***** Cleanout ***** Cleanout $500.00 5 $2,500.00 ***** Cleanouts. Bldg 3, Unit(s) 41, ** & 42 and Bldg 7, Units *** & ***. Inspect and treat inside perimeters,baseboards, kitchen area, cabinets, refrigerator, stove, and other infested/affected areas, entry/exit ways, and common areas. Install dust in cracks and crevices, in the backside of refrigerator and stove, baseboards and electrical Outlets.Perform ***** Pretreatments in Units #***, and 147.Vacuumed ***** live roaches him unit. *** behind refrigerator.Unit **-Vacuumed up ****** live roaches. Baseboards have been altered with duct all around the apartment and we found a massive huge population of roaches in unit **. Food found under refrigerator contributing to the massive infestation. Prep not completed in Unit **. Unit ** is ground zero for the *************** *** vacuumed up *****, in boxes and cabinets. Prep work was not complete and urgently needs assistance.Unit *** heavy high population that will contribute to a ***** infestation throughout the entire building.Returning for follow up treatments in 7 days.Install Glue boards everywhere for pest monitoring.Scheduled Treatments: 3/12/23, 3/19/24, and 3/26/24.Log ***** ******* Ticket/Invoice emailed.***** Pretreatment $99.99 2 $199.98 ***** Pretreatments. Provide for a one-time ***** Pretreatment for Unit(s) #*** & 147, for the control of roaches.This preventative treatment will be effective for preventing ***** spread and infestation to adjoining units. Yet, with connected Bldg *********************** there may need to be more preventative treatments required in the future for any hatchlings and neighboring insect/***** activity.Subtotal $2,699.98 Total $2,699.98 Amount Paid $0.00 Amount Due $2,699.98 Past Balance $1,**9.99 Balance Due $4,139.97 Terms Payment is due on receipt.Notes ***** Cleanouts. Bldg 3, Unit(s) 41, ** & 42 and Bldg 7, Units *** & ***. Inspect and treat inside perimeters, baseboards, kitchen area, cabinets, refrigerator, stove, and other infested/affected areas, entry/exit ways, and common areas. Install dust in cracks and crevices, in the backside of refrigerator and stove, baseboards and electrical Outlets.Perform ***** Pretreatments in Units #***, and 147.Vacuumed ***** live roaches him unit. *** behind refrigerator.Unit **-Vacuumed up ****** live roaches. Baseboards have been altered with duct all around the apartment and we found a massive Further information available,this was just one of the invoices received but NOT charged to the tenant