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          Meineke Car Care -Granite City has 1 locations, listed below.

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            Business ProfileMeineke Car Care -Granite City

            Brake Services

            Contact Information

            2248 Madison Ave

            Granite City, IL 62040-4705

            Visit Website
            (618) 219-8570

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            2248 Madison Ave, Granite City, IL 62040-4705
            BBB File Opened:
            1/31/1997
            Years in Business:
            27
            Business Started:
            1/1/1997
            Business Started Locally:
            1/1/1997
            Business Incorporated:
            11/30/2009
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Primo Novus Auto Services LLC
            Business Management
            • C. Matthew Hudson, Owner
            Contact Information

            Customer Contact

            • Ed Shafer, Manager
            • C. Matthew Hudson, Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/02/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I took my car in on 05/08/2023 for a basic tune up and they charged me $800.00 and the check engine light came on immediately after I left the shop. I took my car to Auto Zone and they informed me that there was something wrong with my transmission. I contacted the business and they informed me to bring my car back and they will get it covered. I took my car back and my car has been sitting there since May 10/10/2023. They told me for weeks they could not find a part needed for my car. I called a dealership and they informed me that they had the part in stock and they have not received any calls from Meineke. I called Meineke and gave the parts number and then their story changed and they stated that the District Manager would call me. The District Manager took two weeks to contact me. The District Manager did get contact with me and he stated that I came in with this problem and I only came in for a basic tune up. I informed them that I never had this problem before I came to the shop because I had my car scanned twice before I arrived there for the tune up. When I called back about contact information they hung up on me. I contacted another shop to have it towed from Meineke to another shop to see if Meineke did something to my transmission and will not take accountability for it. I would like reimbursement to have their mistake fixed and it is going to be very costly.
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mathew L

            05/08/2023

            We took our **** Fiesta to get full pump. Returned to pick up and he informs me I have to bang on dash to start car. The issue is so bad they literally Totalled my car. They are trying to refuse my refund or service as well, making me call their corporate office and still no refund in three weeks. Terrible Place.

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

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