Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Mance Outdoor Solutions has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMance Outdoor Solutions

    Concrete Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Granite City, IL 62040-4322
    BBB File Opened:
    10/20/2011
    Years in Business:
    12
    Business Started:
    8/11/2011
    Business Started Locally:
    8/11/2011
    Type of Entity:
    Sole Proprietorship

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We hired Mr ****************** to install a privacy fence. Poles concrete toppers gates panels etc. $5000 June 21, 2022 Handed him cash. He gave us a receipt(contract)paid in full with all the items listed for fence. Never heard from him again. My husband reached out to him end of the year 2022. We got excuses. Spring of 2023 we reached out again. Asking about the fence. More excuses. To wet, to hot, to cold, employees or lack there of, tired, kids are sick, mower in the pond, and the list goes on. In April I made a ******** public post (no names on post) that he seen. He sent two guys out immediately to dig the holes. We got 3-4 panels the following week (one guy alone for a hour). Another 4-5 panels the next week (again at the end of the day). Then NOTHING. But deep holes down our driveway for months. we eventually had to put caution cones in front of. several text messages back and forth for months we got two poles installed in Aug 2023. That ended up being the wrong poles. And led to more text messages again with same run around. At this point we become very frustrated. We no longer have the energy to entertain anymore messages. In October 2023 we get four poles. Just sitting in the holes. No concrete just freestanding. We get a city official asking for our permit. We text the ****************** asking for the permit. He says he will have it right away. Still no permit. We are using a baby gate in our backyard for our dogs. And luckily we didnt remove the existing fence outside of this fence yet! It is now January 15th, 2024. I have zero intention on texting Mr ****************** again. This is the shortest version of what actually happened. We just want ALL OUR MONEY BACK at this point. We feel lied to and robbed. And need to hire someone else to finish the job he started 19 months ago. We will be pursuing further attempts if this post doesnt help get us what is owed! visiting the BBB reviews we see we werent the only ones he took advantage of.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael S

    1 star

    05/14/2024

    Started my driveway almost six weeks ago. He got 1600,.00 and dug up my area for the driveway. I keep hearing excuses of why he cant finish the job. Its the weather, the concrete company cant get there the rain is coming its always something. I am going to find someone else to come out. My mistake from hiring him

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.