Business ProfileforVelasquez Complete Auto Care

I had a 2015 GMC ****** pick up truck that was serviced regularly with Velasquez Complete Auto Care in Round lake and ****** since 2017 and it was running good until February 2022. I went to Velasquez complete auto care in ****** in late January 2022 for an oil change, days later in early February, my car stalled on the side of the highway driving to work with no oil pressure observed. I contacted Velasquez complete autocare in ****** and they stated just to come in to the shop see what the problem was. I get my vehicle towed to their shop and they said it was a failed oil pump and that I needed to replace it along with a timing chain, so I went ahead and purchased a new oil pump to be installed and days later as I was drivng on the highway in the middle of winter my car stalls again! I get my vehicle towed back to their shop and they state that my entire engine Is no longer operable and needed to be replaced! All of this occurred 3 weeks after my oil change in January. What?! I asked how could I have complete engine failure after I had a recent oil change, a recent oil pump replacement and this not be something that was noticeable. I had no other options and got them to replace the engine. All of this was a total mistake, worst decision I ever made. The replacement engine was worse than the original. I was told by a district manager that all the recent replaced parts were under warranty. Well each time I got my truck back I had engine problems, misfire of cylinders, engine stalling, truck not starting, engine check light on for 6 months! I got stranded with my truck stalling with the same issues in Tennessee and had to get it fixed at a NAPA shop down there for $900+ and Velasquez said they would not cover it. Bring it back to Velasquez shop in ****** to fix it under warranty and they never did. The last time I picked it up after almost 3 months in the shop the engine light comes literally on while getting gas the same day. I spent over $12,000 dollars in repair