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Complaint Details
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Initial Complaint
06/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired Gurnee Electric to add a couple of outlets outside of our home. One in the back and one in the front of the home. ******************************* came to our home looked around and gave a us quote. Quote was reasonable and we gave ****** and his team the green light to complete the job.The following day ****** and his team (brother and father) returned to our home to start the project. a few minutes in the job ****** and his team noticed our wiring in the home was old and outdated. He showed us what was wrong and talked us through how to correct the issue. This day we were quoted a different amount and he needed $11,000 to start this project. He also stated if we paid in cash, he would not charge us tax. So that's just what we did.We paid the deposit, and they were out gathering supplies and off to work. We had issues that needed ComEd to come to the property. We were haulted during this time and at the mercy of ComEd. We paid a total of $41,900 to this buiness and now we cannot get them to come back to the property to finish the job they started. We currently have several outlets in our home that do not work as well as bedroom lights, our front porch and a kitchen light that does not work. THis is due to ***************************** not completing his work at our home.We have called several times and get nothing, we text and get nothing. Several different occcations ****** has said he would return to our home to complete and will be a no call no show. We just want this job completed.
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Contact Information
101 Ambrogio Dr Ste G
Gurnee, IL 60031-3382
Business hours
Today,Open 24 Hours
MMonday | Open 24 Hours |
---|---|
TTuesday | Open 24 Hours |
WWednesday | Open 24 Hours |
ThThursday | Open 24 Hours |
FFriday | Open 24 Hours |
SaSaturday | Open 24 Hours |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.