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Find a Location

Superior Enterprises, Inc. has 1 locations, listed below.

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    Business ProfileforSuperior Enterprises, Inc.

    Fence Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/22/2022

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Superior Enterprises, Inc is a full service fence contractor. Services include fence installation, repair & staining, pergolas, mail box installation, arbors and more. 

    Business Details

    Location of This Business
    6615 Grand Ave #376, Gurnee, IL 60031
    BBB File Opened:
    6/1/2006
    Years in Business:
    9
    Business Started:
    4/1/2015
    Business Started Locally:
    4/1/2005
    Business Incorporated:
    3/27/2018
    Accredited Since:
    7/22/2022
    Type of Entity:
    Corporation
    Alternate Business Name
    • Superior Enterprises Inc
    • Superior Fence
    Business Management
    • Ms. Melody Gaspar, President
    Contact Information

    Principal

    • Ms. Melody Gaspar, President

    Customer Contact

    • Ms. Melody Gaspar, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/19/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I paid $1450 for my fence work with this company. They were slow from the start and they finally sent two guys to do the fence work, However the section fence gate installed was weak with very small locks and a wind could easily push open the gate. The side fence was improperly installed inside out with improper height. The fence inspection was disapproved by the ****** Village inspector. I spoke to ****** at Superior fence after trying to call and email them so many times. She kept giving me arrival date and time for the fence guys to come and fix the fence without confirming . She then told me they will come on NOV 4 OR NOV 12. I waited until the whole weekend last week and they never called or showed up. I called and emailed Superior fence like 50 times and the lady finally emailed me saying they will send the contractors to come here on NOV 19, before 11: 30 am but again, they didn't show up or even called and they wouldn't pick up my calls. They have ruined my weekend two times which I could have spent with my family instead of waiting for them in vain. This company is unprofessional, disorganized and dishonest. I don't trust this company any more for their zero to slow response and endless lies. I will be taking legal steps against this company unless they promptly refund my $1450 that I paid in check and with my credit card.. They have lied to me repeatedly and ruined my weekends.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ryan K.

    5 stars

    11/04/2022

    We couldn't have been more happy with their professionalism and quality of their work. Great work ethic! ****** and her team really a pleasure and transformed our yard into a beautiful outdoor living space. Glad we went with them and plan on doing many more projects.

    Local BBB

    BBB of Chicago & Northern Illinois

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