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Find a Location

Veridian Healthcare LLC has 1 locations, listed below.

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    Business ProfileforVeridian Healthcare LLC

    Hospital Supplies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1175 Lakeside Dr, Gurnee, IL 60031-2489
    BBB File Opened:
    6/28/2012
    Years in Business:
    15
    Business Started:
    1/1/2009
    Business Started Locally:
    1/1/2009
    Business Incorporated:
    1/26/2009
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Steve Bisulca, Owner
    • Mr. Rick Shutter, Manager
    Contact Information

    Principal

    • Mr. Steve Bisulca, Owner
    • Mr. Rick Shutter, Manager

    Customer Contact

    • Mr. Rick Shutter, Manager
    Additional Contact Information

    Fax Numbers

    • (866) 480-1717
      Primary Fax
    • (847) 505-1929
      Other Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/25/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I PURCHASED MY "SMART HEART" DIGITAL WEIGHT SCALE THRU MY HUMANA, OVER THE COUNTER PROGRAM ON DECEMBER 23, 2022 FOR APPROXIMATELY $25.00 (WHICH WAS GIVEN TO ME BY A HUMANA REPRESENTATIVE) - MODEL #: ****** S/N: **************** LOT #: 5100340422.MY SCALE IS NOT WORKING CORRECTLY NOW. WHEN I STEP ON TO ACTIVATE, THEN STEP OFF THE DISPLAY SHOWS 0.0, THEN WHEN I STEP BACK ON FOR THE WEIGHT READING THE DISPLAY GOES DARK, I HAVE CHANGED THE BATTERIES, AND AM USING IT ON HARDWOOD FLOORS OR TILE FLOORS. I CONTACTED CUSTOMER SERVICE AND SPOKE WITH SUPERVISOR, ***. MY SALE IS STILL UNDER WARRANTY ~ WHICH WAS VERIFIED. I WAS INSTRUCTED TO MAIL THE **** BACK TO THE REPAIR DEPARTMENT FOR INSPECTION, TESTING, ETC. I PACKAGED THE **** IN THE ORIGINAL BOX AND TOOK IT TO THE POST OFFICE ~ THE COST TO MAIL IT BACK TO THEM IS $17.68. THIS MEANS THAT I WILL HAVE SPENT APPROXIMATELY $43.00 FOR THIS ITEM. I FEEL THAT IT IS COMPLETELY UNREASONABLE FOR ME TO BE REQUIRED TO SPEND THAT AMOUNT OF POSTAGE FOR AN ITEM STILL UNDER WARRANTY. CUSTOMER SERVICE IS NOT WILLING TO ASSIST ME WITH THIS ISSUE. THE SCALES AVAILABLE FOR 2023 THRU HUMANA IS A DIFFERENT MANUFACTURER - (ITS *****) AND THE PURCHASE ***** IS $24.00. I HAVE ATTACHED MY ORDER FOR THE 12/23/2022 PURCHASE ~ UNFORTUNATELY IT DOES NOT SHOW THE ***** BECAUSE IT DEDUCTS FROM MY AVAILABLE OTC CREDITS. .........
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Delisa T

    1 star

    10/28/2022

    I was in the mist of use there pain Relieving Lidocaine patch to relieve some pain that I was having in my neck and I received first and second degree ***** on my right side of my neck in April 14th is when I use it around 6:30 at night and I woke up the next morning around 5:50 in the morning on April 15th to take it off to get in the shower and when I took it off my skin start peeling and I also had a hold in the middle of my neck.

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