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Find a Location

Mobile MediClaim, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMobile MediClaim, Inc.

    Medical Billing
    Pending BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    6615 Grand Ave, Gurnee, IL 60031-4591
    BBB File Opened:
    6/1/2023
    Years in Business:
    8
    Business Started:
    3/28/2016
    Business Started Locally:
    3/28/2016
    Business Incorporated:
    3/28/2016
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Jean Marie Jendusa, President/CEO
    Contact Information

    Principal

    • Ms. Jean Marie Jendusa, President/CEO

    Customer Contact

    • Ms. Jean Marie Jendusa, President/CEO

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/31/2024

    Contract was signed 11/16/2022. Mobile Mediclaim is a billing and credentialing service that stated they can increase the bottom line of the Pharmacy and *** business. Billing ***************** for services provided. They provide a "credentialing" expert (which now I am on #3) First expert clearly was unable to do her job. Second expert Mobile Mediclaim fired. Third expert is currently working with me. As of 5/31/2024 we are still not credentialed. Was promised that my *** specialist would be credentialed and they would be making an additional amount of money on top of their current billing practices. This was a no brainer knowing the volume they bill in *** would alone increase the bottom line 2 fold if signed with Mobile Mediclaim. (I had asked this many time to make sure before signing up). There were many debates whether the *** specialist could be approved. Yes from the sales representative. No from the credentialing department, again yes, again no, and finally an approval from "the higher ***** Upon further discussion Medi MobileClaim is unable to bill the *** specialists services because they are already providing the services in order to get the equipment paid for on the *** side of the contract. In theory if we used these services as promised we would be "double billing", once on the *** side and once on the Medical side. This process would be unethical and be considered FWA. No only was Mobile MedicalClaim charging us to be on their platform which we were unable to use and not authorized to log in to. They continue to charge us after it was brought to their attention and refused to refund for services that we couldn't use. I'm seeking reimbursement from my initial payment because they are unable to fulfill the contract and sold us promises that they didn't research. It has been a futile attempt to contact them to resolve any issues since they will not call back when promised not let me speak the correct departments or persons in charge.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Chicago & Northern Illinois

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