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Find a Location

Regal Exteriors, Inc. has 1 locations, listed below.

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    Business ProfileforRegal Exteriors, Inc.

    General Contractor

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Regal Exteriors, Inc. is a general contractor providing construction and remodeling services for residential and commercial customers. Services available include hail restoration, window replacement, siding, windows, gutters, and capping.

    Business Details

    Location of This Business
    45 W Belvidere Rd STE 1, Hainesville, IL 60030-4140
    BBB File Opened:
    6/21/2010
    Years in Business:
    16
    Business Started:
    4/8/2008
    Business Started Locally:
    4/8/2008
    Business Incorporated:
    4/8/2008
    Type of Entity:
    Corporation
    Business Management
    • Mr. Rich O'Connor, President
    • Mrs. Teresa O'Connor, Owner
    Contact Information

    Principal

    • Mr. Rich O'Connor, President

    Customer Contact

    • Mr. Rich O'Connor, President
    Additional Contact Information

    Fax Numbers

    • (847) 752-2201
      Primary Fax

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/08/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    We signed a contract with Regal Exteriors to replace the sheathing and siding on our house as well as complete some interior repairs.As per the contract, we made a $10,000 deposit to start work and paid another $4,000 for materials. The first day of the job, the owner hired the wrong subcontractors whom ripped two walls off of our house without permission as this was not the plan discussed with Regal's contractor, ***. There were 4 months of discussion in text messages and verbally agreeing to the plan. The owner of the company never filed for exterior construction permits with the county and lied to us about doing so. The county confirms that no paperwork was ever submitted. Because of this, our project is on-hold until we secure the permits and will be fined.Regal also dumped construction supplies into our garage without our permission causing further damage to our personal goods and making a huge mess out of the insulation fibers which are now all over our garage and possessions.Our house is now exposed to the elements and as Regal stole our money we are now struggling to find a new contractor to save our home. They did not properly wrap our house with 6" overlays.We are not in possession of $4,000 worth of materials and nothing close to $10,000 worth of work was done to our house.Regal has committed fraud, they are in breach of their contract and are negligent.We seek a full refund of money paid to hire a reputable company to complete work on our house and to pay for damages caused.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael C

    1 star

    06/23/2024

    Shady business practices and extremely vague about how much a job will actually cost.

    Local BBB

    BBB of Chicago & Northern Illinois

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