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Find a Location

A.V.E Concrete and Brick Pavers, LLC has 1 locations, listed below.

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    Business ProfileforA.V.E Concrete and Brick Pavers, LLC

    Hardscaping
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 11/29/2023 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.
    Misuse of BBB Name and/or Logo:

    On 2/2/2024, 2/19/2024 and 2/29/2024, the Better Business Bureau contacted A.V.E. Concrete & Brick Pavers, LLC requesting for the removal of BBB Accredited Business Torch logos from their website. A.V.E. Concrete & Brick Pavers, LLC is not an accredited business. Therefore, this business is currently violating the BBB's name and logo policy and has falsely stated BBB accreditation or referenced BBB's name in an unauthorized manner, despite BBB's efforts to get the business to cease using BBB's trademark. This use of BBB's trademark constitutes trademark infringement and is a violation of trademark rights of the International Association of Better Business Bureaus.  

    This matter has been referred to the International Association of Better Business Bureaus (IABBB) for further action. 

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 1

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    A.V.E Concrete and Brick Pavers, LLC is a concrete, landscaping and hardscaping contractor. Services include installation & repair of concrete & brick paver driveways, sidewalks, porches, patios, hardscaping, retaining walls, firepits, outdoor kitchens, outdoor pizza ovens, water features, pergolas, planter walls, stone benches, property line walls, stone balusters, tree and shrub planting, stone accents, formal gardens, estate size landscapes, irrigation systems, sodding and seeding, outdoor lighting and more. 

    Business Details

    Location of This Business
    7435 Barrington Rd, Hanover Park, IL 60133-2241
    BBB File Opened:
    4/26/2023
    Years in Business:
    1
    Business Started:
    8/31/2022
    Business Incorporated:
    8/31/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Aly Vazquez, Owner
    Contact Information

    Principal

    • Ms. Aly Vazquez, Owner

    Customer Contact

    • Ms. Aly Vazquez, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/28/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    We signed a contract with this company on June 27, 2023. In the contract they outlined the work to include repair the patio, replace the edging, clean, sand and seal the patio. They started work on the weekend of July 2. On July 10, they came over for final payment and I told them our concerns with uneven sand lines. They agreed to fix the problem and we gave them a partial payment. On July 19, they finished the job and we gave them final payment. On July 28, we notified them that the sand was washing away. On August 4th they came back and added sand, but they had not sealed the patio a second time. On August 11th, we were not satisfied with the look and we asked them to drop off the sand so we could prepare the patio for sealing. On August 23rd, they came to seal the patio. Our issue is they only partially sealed a portion of the patio and there are sealer spills and roller lines through out the area that they sealed. We notified them of our concerns on August 23 and initially they agreed to come look at the patio. Since that time we have been texting them and leaving voice messages asking them when they would come out and they have not responded.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paul D

    1 star

    09/07/2023

    Wouldn't return to see our complaint with their work, and would not honor their warranty. I cannot recommend them.

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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