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Find a Location

Quality Inn & Suites has 1 locations, listed below.

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    Business ProfileforQuality Inn & Suites

    Hotels

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    16920 Halsted st, Harvey, IL 60426
    BBB File Opened:
    3/15/2021
    Business Management
    • Business Manager, Business Manager
    Contact Information

    Principal

    • Business Manager, Business Manager

    Customer Contact

    • Business Manager, Business Manager

    Industry Tip

    BBB Tip: Traveling soon? Shop smart when booking a hotel room

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I will go to the hotel with my husband on the Fourth of July but when I came back, we were separated and he was no longer with me then it was just me I came back. I had my ****************** that I had my FEMA in my CDC certificates, and he said OK you get a reduced rate after two weeks and I had to see the month because my car was in the mechanic shop around the corner after two months he said I was not actually FEMA and I actually gave him certificates to copy and he said Im not actually ****************** and Im actually HR and I actually have a health sister named after me name new Duly HQ. So I am very important person from the ************** and I do things that help people live harmonious but the problem here was that the one day all the housekeeping asked for all my Victorias Secret they had tags on it and I didnt mind it was about $300 then he said Im not getting the lower rate after two weeks because he didnt care about me and he wasnt even certified in management. He used to be a understudy at some kind of warehouse he said and he wasnt really a manager. He had no certification and no schooling to do his job and then he farted really loud in the in the downstairs lobby when I was sitting there waiting for my taxi after he said this and he became very disgusting. He said he wouldnt clean the rooms that I was still paying for it. He wouldnt make the beds. He wouldnt open the window and the window was stuck. The water was still running in the sink and I was trapped there and I dont know how to tell you, but its a kitty corner building in that *******, ******** on ************ and the manager needs to be replaced Additionally, he said he wasnt ******** and he was gonna run have it on me being from *** in European and I a dont know what kind of a show face the nerve he had but at first even the black lady was nice to me. Then She turned Face and wouldnt buy walk me to the room to open my room no card for me. Then said Im to leave after four wk

    Customer Reviews

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