ComplaintsforWheel Tech Inc
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Complaint Details
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Initial Complaint
12/31/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The date of transaction was 12/21/2021 ,$740.00 paid out, I dropped off four automotive wheels to be refinished. The problem is that I authorized the painting of four plastic wheel center caps which had to be done separate of the powder coat process. These caps had to be removed from the wheels and I let them do this. Unknown to me all these cap were broken and glued or taped in place. The caps were painted in this broken condition. I feel That I should have been informed of this problem before continuing the process. The charge for this was $100.00 dollars for all four. I talked to ***** (the owner) about not being called and was told I authorized this work. I wanted my money back because of not being informed of there condition. I was only able to get $25.00 dollars back and could not convince him that his employees had failed to follow what should be standard procedure in calling the customer to inform of the problem. Invoice #***** .
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.