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ComplaintsforAthanas Fence Co., Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/10/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
In August 2021 we gave Athanas Fence ** an $1800 deposit to put in a new fence in our backyard. They promised installation by Thanksgiving. Never got the fence installed. Then they promised by Christmas. Never got the fence installed. Then they promised by New Years. Before New Years we got an email from the fence ** that they would not be installing the fence and we would get our deposit back. Two weeks ago we received another email from the owner of the fence ** that the check was being mailed out the following day. So far we have not received the check. Weve tried calling the fence ** and the owner and no one picks up the phone and no one returns our callsBusiness response
02/07/2022
Please tell Mr ******* he will have his refund in full by February 10
Thank you
**** athanas
Customer response
02/14/2022
Complaint: 16448310
I am rejecting this response because:I have not received my refund, that I was told would be received by 2/10/2022. Please provide my refund.
Sincerely,
*************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.