2 Customer Reviews
Review from Dean H
1 star01/22/2024
I got taken for more than i wanted. They took my money and ran away with it. I called them two days later trying to cancel my order but they said their hands were tied and couldn't help me. Go Anywhere else but here. The price is way too high for what you'll get.
Sanders Fine Portraits Response
01/24/2024
Thank you for bringing this to our attention. It appears this review is based on buyers remorse. According to the BBB website, they do not handle the following:* Issues based solely on dissatisfaction of price * *****'s remorse That being said, we would like to respond as requested.When you chose to come to our studio to commission custom artwork with us, the details of the order you asked us to commission were clearly explained to you. Our artists can only complete a limited number of pieces per year, and as a result, we take these commissions very seriously. We are a small business, and we block out valuable time for our artist and provide tremendous resources to complete your artwork. For this reason, the order you signed was verbally read aloud to you first, and you then proceeded to sign the work order and a credit card receipt, both stating that due to the custom nature of our work, all sales are final.We have always felt we have a sophisticated clientele who take their choicesanddecisions seriouslyand remain true to theirwordandtheirsignature. Our staff thoroughly enjoyed meeting and working with your family, and we will continue to uphold our artistic commitment to you. I have every confidence that the artwork you will receive will be a beautiful and lasting memory for your family for generations to come.Review from Kelly K
1 star11/30/2021
Emailed them 3 times over a month . I called and explained I bid on a donated certicate. I had a question, could they do a portrait from a picture? No they could not as they take a picture of the person sitting in studio and its called a mixed media portrait. In other words your digtal goes on a canvas and someone paints in the lifelike details. Ok no problem, then I'm going to give the certificate to someone who can use it....NO they said its not transferrable. I haven't even registered it because I couldn't talk to anyone!! I spent money on it and now have nothing to show for it. If you are looking for a true master portrait go someplace else, they be happy to take your $3000 and not answer your questions!
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