ComplaintsforSquare Circle Kitchen and Bath Corp.

• Initial Complaint

  07/20/2023

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  I entered into a renovation agreement in June 2022 that was supposed to take 6 months. According to the contract any disputes were supposed to be handled during arbitration but the contractor didn't obey the contract and instead placed a lien on my home in January of 2023 while she was still working on my home. Her workers were here well in to the month of March. The dispute is the contract called or all the windows with thermopane leaks to be repaired and the contractor did not do any of the windows with broken thermopanes. The contract required ceramic tile on the floor and the contractor used vinyl instead. A labor and material credit to account for the difference in installing vinyl vs. ceramic tile is in order. Now the contractor refuses to remove the lien and the mortgage company will not release payment until the lien is removed. I am not even complaing about the subpar work that was performed such as using indoor paint on my OUTSIDE porch stairs so after 3 months they were ruined, not complaining about the paint left on my hardwood floors. or the wall paint that was placed on the basement concrete floor.Just the windows, the vinyl instead of ceramic, and the removal of the lien is what needs to be resolved. i have been trying for months to no avail.

  

  Business response

  07/21/2023

  Good morning, this person has not allow us to perform final inspection to get pay we had to place a mechanical lien to protect us and get pay I have more paperwork to prove that what she is saying in this complain is not truth. The attorney is handling this she is not responding to our request we are working to get pay and is not cooperating with us. I can provide a video where she is attacking me as well.

   

  Thank you 

• Initial Complaint

  01/03/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I paid this business to install drain tiles in a basement, the basement is still getting water, I asked the owner to come back and figure out what's going on. She came in and cut the drywall and sealed something up. However, she refuses to return to repair the cut drywall because she is saying I still owe her money. I have provided all my receipts to show her I've paid her everything. 3 weeks ago she said she needed to review her records and would get back to me and I have not heard from her.

  

  Business response

  01/04/2022

  Hello, 
  
  we fix the drain we did all as requested, Custoner requested invoice and recipes from other part of work in this mentioned property for her be able to pay us. We summit the paperwork as she requested and she didnt pay invoice I will send snap shot of her response to the invoice after sending her request paperwork. She hold the payment and she said we been pay Im looking on all our payments reports and we havent been pay fo the job . I will forward paperwork again and hopefully she can see where she is missing. Thank you 
  

  Customer response

  01/04/2022

   
  Complaint: 16421316
  
  I am rejecting this response because:
  
  Sincerely,
  
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