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Find a Location

Jaguar Land Rover of Hinsdale has 1 locations, listed below.

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    Business ProfileforJaguar Land Rover of Hinsdale

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    300 E. Ogden Ave., Hinsdale, IL 60521-3609
    BBB File Opened:
    5/6/1998
    Years in Business:
    30
    Business Started:
    1/1/1994
    Business Started Locally:
    1/1/1994
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Land Rover of Hinsdale
    • Land Rover Hinsdale
    Contact Information

    Customer Contact

    • Mr. Scott Selfridge, CFO
    Additional Contact Information

    Fax Numbers

    • (630) 325-9966
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/21/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    Land Rover has had my car since June 23, 2023 (over 270 days). They replaced a turbo under warranty, but it was a faulty part (unbeknownst to them). They then continued to try fixes including requiring me to pay ******* for a new engine. They claimed this was because of sludge. I picked up my car in October 2023 and had it for 7 days before it broke down again. This is when we determined the original turbo was faulty. I've requested a refund for the engine and/or any other compensation for the fact they've had my vehicle for 72% of the year, but they will only give a credit towards a new vehicle.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Trena J

    1 star

    10/09/2023

    Took my Fpace in for oil change and to see why my critical oil level signal kept coming on . ************ my service tech the problem was fix with the oil change. Fast forward 1 week later car doing the same thing but worst, my car shut down in the middle of the street with the same error code accompanied by the engine symbol. Took my car back to jagaur not there a blink leak , now there an oil pressure sensor i need fuel injectors all type of stuff but none of this came ** in the original oil change from a week ago. There are trying to over charge for diagnostic labor which they told me they were comping. I was told the sensor is ****** b it when i look it up the part is only *****. This dealership takes advantage of girls

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