ComplaintsforPerdoceo Education Corporation
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Complaint Details
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Initial Complaint
10/28/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I answered one phone call from *** earlier this year, since then I've received 1-3 calls a day since then from various different phone numbers. When I answer its almost always a CTU representative attempting to recruit me. On the first phone call I mentioned that there were no courses offered by their corporation that interest me. Earlier this month, I received an email from them notifying me that they had seen my application for Federal Student Aid, I did not apply to their school(s) on my Fafsa application, however, they still have my information i submitted on my application. I haven't kept records aside from the email and my response to the email I received. Their endless solicitation is frustrating and I don't know how to get across to them that I'm not interested in (for profit education). In my own opinion they do not have any interest in me, just the money I can pay them. I do not trust them as an organization, I simply wish I had known they have a history of harassing people before I answered the first phone call. I shouldn't have to do this, I just want them to leave me alone.Business response
11/14/2023
Please refer to the attached response.Initial Complaint
05/18/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I have received multiples texts claiming I have a ***** available in my name, and leading me to a website controlled by either Perdoceo or their marketing affiliate. When I submitted information to claim my ****** I never received the ***** but instead was contacted by Perdoceo's *****************************. These texts and the call from CTU were all in violation of the **** and used fraud to solicit my information. I would like to know how CTU got my information, and the marketing affiliate who is promising a ***** and not providing one.Business response
06/02/2022
Please refer to the attached response.Customer response
06/06/2022
Complaint: 17219280
I am rejecting this response because:I have provided the company the requested information, and they have yet to provide the source of my information or a valid consent to contact.
Sincerely,
*************************Business response
07/12/2022
See attachment.Initial Complaint
10/25/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
They open fake schools, lend you tons of money which they tell you will be easy to pay off once you start working and give you a degree that is worth the same as me typing I am smart on a piece of paper no printing it out at home. They tell you your degree is accredited and you can transfer only to find out it was all lies and your degree is absolutely useless, after you took out all your student loans and spent time and energy in school. The school will then shut down and you are left feeling hopeless. My loans were taken out fraudulently to pay for a fake product, they need to pay off those loans.Business response
11/10/2021
Customer Relations Team
********************** of ******* & Northern ********, Inc.
********************************************************
Dear Customer Relations Team:
********************** received the BBB notice of this complaint on October 26, 2021. Please note that Career Education Corporation sold ****** Institute in 2015. We have completed a thorough review of the concerns, determined they were not supported by the evidence, and provided a response directly to the student on November 10, 2021 at the email address they provided to the BBB.
The response contains information subject to the Family Educational Rights and Privacy Act (FERPA), and informs the student they may share the response with the BBB at their election.
Please let us know if anything additional is required so that we may respond accordingly.
Thank you,
*************************
Director of Regulatory Operations
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.