ComplaintsforHomewood-Flossmoor Dental Care
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Complaint Details
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Initial Complaint
07/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have asked multiple times for this company to provide an itemized hardcopy invoice to be mailed to my address home of record address that they have on file so I can make payment on any and all outstanding balances under my account.This company has sent a text message with as electronic link that *** be attached to an electronic invoice. My phone technology does not permit me to view an electronic statement or invoice. This is the reason why I have request it in writing both via text and letter that a hardcopy invoice be mailed to me so I can make payment. On June 28, 2023 at 3:56PM. A representative from this company named ******** called and acknowledge receipt of my written request to have a hardcopy invoice mailed to me yet I have not received the hardcopy invoice. I have made this request multiple times starting in May 2023 to no resolve. Please ask the company to send me an itemized hardcopy invoice, so I can make payment for any outstanding balances under my account for all patients. Also, send notice to the company to cancel all of my appointments for all patients under my account.Thank you in advance for your help. ***************************
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.