Business ProfileforNatural Beauty Couture

I started my loc journey 10/30/22, to the exact date of losing my nephew, so this journey was extremely meaningful to me. The install went good...two days. The following every four weeks retie things changed significantly and my hair suffered overall. ******** would be late for appointments, meaning that my appointments would begin late, thus ending even later. A few morning appointments turned into all day appointments, once even getting me out the chair to start someone else. There was never a sense of urgency or respect to my time. Going forward, I talked to her about her time management and even begin to call ahead of time to see if she was on schedule, she never was. My locs over the course of her maintaining them had major bunching and slippage that she would not completely repair, but she would do some and say we'll do the rest at the next appointment due to her being persistently behind schedule; Or she would do the very minimum, resulting in damage to my locs from her negligence in the long run. In short, she slighted me. I had holes in my locs, she used glue on some of my locs without my knowledge or consent and only admitted it when I confronted her about it AFTER I had to have them removed because the damage was irreparable. I had a total of three other locticians tell me that they were in bad shape and one even suggested I cut them to start over. I was always on time, paid my bill with a 20 percent tip on most appointments, except the install where I paid 10 percent and the very last appointment for obvious reason; I was appalled and fed up. I Went to her faithfully for almost a year. Limited character space to go further in depth but feel free to contact.