Business ProfileforInk Spots Printing & Media Design

On Saturday afternoon, April 27, 2024, I phoned Ink Spots Printing at ************ and was connected with the owner(?). I discussed a print layout for my grandmother's obituary for her service on Monday morning, April 29, 2024. He requested that I email the file to ********************************************* at a cost $65; he said it would be done by noon on Sunday, April 28th. I was to Zelle him at the same email address. He confirmed receipt of my document. Later that evening he called me and said most of the work was already done by me and would only cost $45. And he suggested I use Office *** to print my obituary. He specifically recommended the one on 135th & Harlem because he and his wife use that one. I zelle'd the $45 to the email late that night. When I checked my email that morning at about 11 am, I had an email from him saying he didn't get the money. I called him immediately and he told me I was to use his cell number to send the money. I did that right away, he confirmed receipt by phone. At which time he told me he was on his way home from ******** about 2 and a half hours out. I commented that it would not be ready by noon. He said it would not take long to complete the work, less than 30 min. I expressed that I had other appointments that day and needed the obituary to be done. After 2 pm, I began phoning and/or emailing him. He did not answer my calls/emails. I began to suspect he would not do this job in time; avoiding my calls. I began working on the print layout myself; I had to get to an Office *** with something to print. Before I left the house at 4 pm, I sent one last email with my cell # asking him to call because I was leaving the house. At 4:45, I was at Office *** getting my version of the obituary printed; I had not heard from *******. Office *** closes at 6 pm. I got home late that evening, noticed an email from him @ 4:35. It was too late, I did not open his email. I requested a refund Tuesday morning. He refused and was threatening.