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Find a Location

Excel Restoration Services has 1 locations, listed below.

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    Business ProfileforExcel Restoration Services

    Building Restoration

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9562 Bristol Ln, Huntley, IL 60142-2466
    BBB File Opened:
    5/17/2019
    Years in Business:
    10
    Business Started:
    11/26/2013
    Type of Entity:
    Corporation
    Business Management
    • Justin Parat
    Contact Information

    Principal

    • Justin Parat

    Customer Contact

    • Justin Parat

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/24/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    Excel Restoration. I wanted to share that I have had two recent jobs with this company 1) October 2023 in my basement completed after 4 months 2) February 2024 bedroom and garage - still not complete They are currently holding all of our personal belongings, including confidential documents from my employment as a school social worker, hostage and refuse to complete the job and bring them back until we pay for storage of our contents that we never asked them to do and give up my first amendment right to take down my ****** review of them: This is the 2nd job Excel has done for me; both taking over FOUR months to complete. They come in and demolition stuff (aka mitigation) but then leave the job sit for months. They have asked me multiple times to take down my negative review with the promise of completing a part of the job; but still not finish. They still owe me my garage door opener and have held all my garage contents and tools ****** for over 4 months that I NEED to do my job. They sit in some mysterious Excel Vault Im not told where they are or given access to my things. I would not trust this over promise underdeliver company with a garage; much less anything in your home! I wanted you to be aware of the disservice this company is doing to our community and the only reason you don't see more negative reviews is because they threaten customers to take them down.I want this job completed and my contents brought back.
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    Customer Reviews

    0 Customer Reviews

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