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Find a Location

Sharp Auto Body has 1 locations, listed below.

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    Business ProfileforSharp Auto Body

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    227 W State Rd, Island Lake, IL 60042-8494
    BBB File Opened:
    8/2/2011
    Business Management
    • Louis Sharp, Owner
    Contact Information

    Principal

    • Louis Sharp, Owner

    Customer Contact

    • Louis Sharp, Owner

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/03/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Auto body repair for rear hit by another driver. Sharp Auto Body tore down my car and held it hostage for 2 months occurring 5 k in storage fees. He manipulated my wife and I telling us it was the insurance company who was at fault. He kept important parts and safety equipment. Car is in pieces and in storage.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Victoria L

    1 star

    03/08/2023

    I was in an accident in December. Sharp's tow company picked up my vehicle after a call from the police, who told us our vehicle went there. We called Sharp and they denied having the vehicle until it sat for 10 days earning 750 in storage fees while we had no clue where it was. My husband received a call from Sharp day 10 asking if our vehicle was the Kia ****** he walks past every day at the tow lot........ya right. So my husband said yes and released the vehicle to Sharp. They proceeded to lead us on with lies of repair plans being submitted end of day throughout the month of January. By the beginning of February I'd had enough, and said I wanted the vehicle moved to ****'s auto body. Sharp wouldn't release my vehicle. They were demanding over 5k for an unauthorized teardown. They claimed they got phone authorization. That was untrue. We went back and forth with them for another month until I finally demanded the audio file of the supposed authorization. They could not produce it, of course, so they finally agreed to cut ties with us, but claimed the reason was my slanderous and libelous emails and reviews. That was also untrue. I sent no libelous emails and made no reviews until now. They then scammed State Farm out of over $1800 and myself for another $363 for a fake admin fee that will not be reimbursed by insurance. This is not the first vehicle to be "rescued" from Sharp recently and it won't be the last. State farm said they asked the local police to stop calling Sharp after an accident. Don't go there!

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