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ComplaintsforLitholink Corporation
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Complaint Details
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Initial Complaint
06/16/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Have used Litholink before without problem. Called them about first of June and requested *** be sent to me per dr request. Was sent email confirmation on June 1 stating shipping in 2-3 days. Never received so called on June 15. Was told there is no record for request and told them i had form at home and a confirmation email. Was told to call with dr **** next day. Called next day and expressed my frustration (was on hold both days for over 10 minutes). Had apology and gave ******* my **** which she had apparently on file and said would send me conformation next day. Never received so called again on 16th. Message said open from 7am to 7 pm central yet at 4pm ET office is closed. Ridiculous I cant get kit for analysis for dr
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.