Business ProfileforJP Autobody & Detailing

I purchased a Leer camper shell from JP Autobody. Soon after the install I noticed several water leaks during a rainstorm. I had to go back and forth to this dealer 4 times before I convinced them to refund the total cost of the camper shell. In addition to the leaking camper shell, I noticed soon after the install that my driver's side taillight had condensation on the inside and about an inch of water sitting in the bottom. This taillight was removed and reinstalled during the camper shell installation in order to run wires for the camper shell's brake light. I explained to ****** ******, the owner via email that I believed the damaged taillight was caused by the installation process, because the light was 100% free of internal condensation and water prior to the install, and soon after it was full of water. ****** claimed it was not their fault, because 2018 F150 (my truck's make and year) taillights are known to fail in this manner. He refused to reimburse me for the cost of replacing the damaged light. I recently had the taillight replaced at Robert's Motors in Alton, IL, an authorized Ford dealer. I asked an expert in the service department if it's true that these taillights fail commonly and he said no. He then agreed with me that it was highly unlikely that the light spontaneously failed and that the broken light was reinstalled improperly and appeared to be "jammed back in place" by JP Autobody. I sent ****** ****** another email and explained my conversation with the Ford dealer's service department on 11/2/2021 and have not received a response. I believe I'm owed, at minimum, the cost of the taillight replacement, which was $339.19 including tax. It would be the very least they could do, considering I lost 4 half days of work and drove approximately 250 miles going back and forth to their shop only to end up with no camper shell.