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ComplaintsforTire Tracks
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Complaint Details
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Initial Complaint
09/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am filing a complaint against Tire Tracks USA. On August 3, I took my ****** Sienna in for repairs. I received a phone call from ***** the manager. He told me the mechanic that test drove my car was in an accident. He rear ended the car in from of him that was stopped at a red light. The mechanic, ***********************, was driving on a revoked license. He has had multiple tickets for driving on a revoked license in the past and is still allowed to get behind the wheel of a car! I can't understand why he was allowed to drive my car. He totaled it!. This should have never happened. I entrusted my car to them. The public should be aware of this. Now, thanks to him I, have no car. As you know used cars are very expensive and its difficult to find a new car. I received a check for my van for the resale value of it which was $15,300. Impossible to find a decent car for that . I feel I should be compensated by them somehow. I spoke to the **** ***** and told him that this isn't right. Why should I be out thousands of dollars because they allowed this to happen? He told me he would get back to me and never did. His phone number is ************. I would appreciate it if you can look into this for me,Thank you, ******** ***
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.