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Customer ReviewsforPappas Contracting LLC
10 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Richard R
5 stars08/03/2023
Did a fantastic job on new deck. Will definitely call them for future projects!Pappas Contracting LLC Response
08/04/2023
Thanks so much for the 5-star review! It is so wonderful to hear that you are happy with the job we did on your deck. We look forward to working with you again. Thanks again for taking the time to share your experience.Sincerely, *******Review from John K
5 stars07/14/2023
They did a great job replacing 3 4x4 fence posts and repairing the fence.Pappas Contracting LLC Response
07/20/2023
****, thanks so much for the 5-star review! It was a real pleasure to help you with your project and so happy to hear you were satisfied with the work and team. Thanks again! *******Review from Lucius S
5 stars07/11/2023
Dedicated to quality and kind service. I swear by their work: deck, fence, and door trim. I can't see myself ever going anywhere else.Pappas Contracting LLC Response
07/12/2023
Thanks so much ****** for the 5-star review! This was so wonderful to read and it is always a pleasure to help you with your projects. It is such a compliment to us when we have returning customers like you and it is greatly appreciated.Looking forward to working with you again on your next project!Sincerely, *******Review from robert b
1 star07/02/2023
Usually I can rely on your ratings but not this time. I hired this company to remodel our bathroom . 6 x 8 bathroom in our older home our only bathroom , after 3weeks and ******* dollars over estimate I fired ***** the contractor I paid the owner of the company that day. My home was torn up for 3 weeks . tools everywhere . including living room, dining room, basement, back porch. After the first couple of days the only people coming in to work were ***** and a friend of his who had a full time job and only would come when he wasn't working there. some days they would stay late , come for an hour and leave so its not like they were working here everyday. A few days after I fired this company we saw all of the problems like a uneven floor, toilet installed on a slant and crooked, a drip from the tub leaking into the basement, the new copper pipes installed wrong and the sink drain installed improperly. We discovered a crack in our bedroom wall that occurred when they removed the original tub. There are many smaller things we have had to correct. . I called ***** and he came over to look at the wall and plumbing, he said he could fix them and use a plumber he knew but we wanted to use a plumber we have used before and ***** agreed that he would pay us for that expense plus having our crack repaired. May 10 ***** said he would bring me a check . Never showed. May 17 ***** said he forgot about check and said he would bring it over . Never showed. Have tried to call him a number of times but his mail box is full and wont accept calls. After calling Ms. ********************** the owner of company she called me June 12 and told me she would send me a check after she did her budget 3 weeks ago and still haven't heard from her and that is why I'm writing this review. This company should not have bid on this job they were not capable of doing. I don't think I would have written this if they would have just paid us what we spent in repairs.Pappas Contracting LLC Response
07/05/2023
Dear ******, thank you for sharing your feedback. I am sorry that we didn't meet your expectations. It is important to me to know, as this is not the way I want my customers to have experienced it. This is why ***** came out to assess the damage even after you fired us, because we believe in quality construction and wanted to do the right thing by you.After we spoke on the phone, we both agreed to reimburse you for the repairs in a few weeks from the day of the call. The reason being, is that I knew that I would be out during this past holiday, and I also needed the time to budget the cost, as you mentioned, since I was unaware of the total until we spoke that day.Please accept my sincerest apologies on behalf of everyone on the team.Thank you, *******Review from Dustin W
5 stars06/25/2023
I recently had Pappas Contracting out to complete some window trim work at my home. The quality of work they did was absolutely fantastic. I would highly recommend them to anyone no matter the size of the job.Pappas Contracting LLC Response
06/28/2023
Thanks ****** for such a great review! It is great to hear that you were extremely satisfied with the quality of work and our service. It was a pleasure working with you on your project and look forward to helping you with your future jobs.Sincerely, *******Review from Ashley F
5 stars03/25/2023
I was in a real bind for time, and ***** of Pappas contracting really saved me. With only 12 hours notice, he showed up to my home bright and early to replace my front door. The finished product is stellar. Couldn't thank you guys enough!Pappas Contracting LLC Response
03/26/2023
Thanks so much ****** for the 5-star review! I am so happy that we were able to help you out with your project and you are ecstatic about the outcome. We know you were in such a stressful situation with time and needing to find help so to be able to get you through it really makes our job that more gratifying. Thanks again! Sincerely, *******Review from Susan W
5 stars01/25/2023
This past summer, I hired Pappas Contracting to tear down my deck and screen *********** a new concrete patio; replace fence posts and warped boards on my fence. It was a huge project, but they got the job done and it looks very professional. I am extremely pleased with the work and will enjoy my new patio for years. Since then, I had to hire Pappas Contracting to put in a new floor in my bathroom. They explained to me what the previous contractor had done incorrectly, and the floor looks so good that I had them expand the same flooring into the remaining rooms on the first floor. My daughter exclaimed that it looks like a new house! Now I will enjoy my home, not only on the outside, but inside as well. Once the project was completed, they cleaned up thoroughly. Thank you for your professional work!Pappas Contracting LLC Response
01/26/2023
Thanks so much ***** for the 5-star review! Your kind words mean a lot, and to know that you were pleased with all the different projects we did for you is truly gratifying. It has been such a pleasure to work with you on your projects and look forward to working with you again. Until then, we hope you enjoy the new look to your home. Thanks again! Sincerely, *******Pappas Contracting LLC Response
01/26/2023
Thanks so much ***** for the 5-star review! Your kind words mean a lot, and to know that you were pleased with all the different projects we did for you is truly gratifying. It has been such a pleasure to work with you on your projects and look forward to working with you again. Until then, we hope you enjoy the new look to your home. Thanks again! Sincerely, *******Review from Jasmine C
5 stars12/23/2022
They were fantastic! Listened to what we wanted and needed; and definitely made it happen! The men that came and did each part knew what they were doing and made sure to clean up after themselves. Definitely will be having them help on future projects in the house.Pappas Contracting LLC Response
12/25/2022
Thanks so much, *******, for your 5-star review! It was so great to read that you had such a positive experience with all parts of your project. It was a pleasure working with you, and we look forward to working with you in the future. Thanks again for sharing your thoughts on the team! Sincerely, *******Review from Shakira S
5 stars12/04/2022
***** and ***** are truly amazing. They both went over and beyond to get the job done. From helping me to get right door to bringing it to my house. Im truly grateful for their help. The front door of my house was destroyed by a previous handyman and ***** replaced and reversed the damage done. The job was professionally done in a timely manner. I called on Wednesday and they job was done the next day (Thursday). I Look forward to doing more projects with Pappas. Awesome job guysPappas Contracting LLC Response
12/04/2022
Thanks so much, *******, for this amazing review!It was so wonderful to read the positive and kind words of the team. I am so happy that ***** and ***** were able to help and fix the issues you had with your door. It was such a pleasure to work with you, and I look forward to working with you again.Sincerely, *******Review from Dora T.
5 stars03/01/2022
Fantastic business ! We had such a small job that needed to be done and wasnt happy with having to wait 3 months out for it to get done from all the contractors we called I placed a call after looking on the BBB website saw pappas contracting and the area he was from and called immediately.***** ( the owner of the business) came out the next day and evening to do some patch work and sent his drywall employee over the next day and ***** the job is complete within 2 short business days. We have now hired him on for two more jobs !! And he is priced fairly and within reason compared to most contractors out there. We most appreciate his integrity and the work we receivedPappas Contracting LLC Response
03/03/2022
Thank you so much **** for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We are so happy that you enjoyed your experience with us and that you are extremely satisfied with our work and pricing. Looking forward to helping you with the other jobs as well. Thanks again!Sincerely, *******
Customer Review Rating
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