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Find a Location

Royalty Contracting Services has 1 locations, listed below.

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    Business ProfileforRoyalty Contracting Services

    General Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/11/2023

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Royalty Contracting Services is a general and remodeling contractor. Services include kitchen, bathroom, home and attic remodeling. deck construction, deck repair & staining, fence repair, pool decks, door installation and much more. 

    Business Details

    Location of This Business
    955 Copley Ln, Joliet, IL 60431-9302
    BBB File Opened:
    7/25/2023
    Years in Business:
    11
    Business Started:
    2/4/2013
    Business Incorporated:
    2/17/2022
    Accredited Since:
    8/11/2023
    Type of Entity:
    Corporation
    Number of Employees:
    1
    Alternate Business Name
    • ROYALTY CONTRACTING SERVICES INC.
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Matthew Daniels, Owner
    Contact Information

    Principal

    • Mr. Matthew Daniels, Owner

    Customer Contact

    • Mr. Matthew Daniels, Owner

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/18/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    Paid royalty contracting for a deposit on my pool liner in April or early March. They stated they would contact me in their contract 2 weeks prior to recieve another portion of their labor. They have not contacted me whatsoever until I contacted them today with tons of excuses. They admitted they were at fault for minimal communication, but want me to pay a further deposit before they will start work on my pool liner. They still will not give me an exact date. They stated March was not good enough for weather on IL, but March was very nice They were actually in ****** celebrating their proposal and its on ********** I requested my deposit back, but they stated if I didn't pay another deposit per the contract they would forfeit my deposit. It also states They would contact me 2 weeks prior to install and I was the one who reached out. If I didn't reach out who knows when my liner would have been completed. This is bad business practices and I am uncomfortable paying anyone money when they can not secure a date, even with weather permitting. Everyone else I have contacted gave me a date, but I went with this contractor because he claimed he would get it done sooner than later understanding my pool was empty due to a liner split. He has not got it done sooner and I should have went with a Contractor who would have done it may 5th. Please help!!!! I just want mu $120 deposit back. I even asked if I could have half as I do not want them any longer and do not want to pay someone for an unknown date and be in a worse situation.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Beau W

    5 stars

    10/15/2023

    Great company! They did exactly what they said they would and cleaned up everything. 5 stars

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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