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ComplaintsforKramoski Corporation
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Complaint Details
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Initial Complaint
02/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Project started 5/25/2022 on first bathroom due to tub leak into family room. Second leak found from master bathroom. Second bathroom started on 7/272/2022. Despite multiple emails, texts, and phone calls. Poor work in kids bathroom resulted in second leak to family room. Multiple items still unresolved in kids' bathroom, grout cracking, tile chipped, bathtub chipped, rust in tub, cracked tub, doorframe damaged in demo, missing quarter round, tile installed incorrectly, walls not prepared correctly for paint. Bathroom evaluated by new contractors and will need to be redone completely due to bad construction, install, and to ensure there is no rust and leak behind tub. Master bathroom floor will need to pulled up by doorway due to gap in floor and poor repair work in an attempt to fix. Cracking in grout on wall by ******. Poor paint job. Walls not prepped before painted. Tiles chipped not replaced remain. Contractor stated small expenses would be present and continued to pass expenses on to me. At the times, job is not resolved, agreed upon job is not complete, contract was not upheld, quality of project is not present, and bathroom needs repairing. I have additional text messages to support failure to deliver by contractor.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.