Business ProfileforTrustmark Companies

In Nov. my husband will be 75 and I will be 73 **** is not well so i am writing to you from both of us because its happening to us both our Life Insurance premiums are going up which we understand it looks like they are taking money from our policy value until it is depleted we dont want them to do that we want them to send us the forms to fill out so we can send back to trustmark to raise our auto premiums that have been taking out of checking they dont take enough out so we eventually dont lose our policy which soon will happen theres not much left in the value we called them as soon as we noticed what they were doing because several of our friends lost their death insurance because of a situation like this 5 times on we called possibly more but then we started to mark down the names who we spoke to **** would do the talking and i would always give my permission to them to talk about my policy to him also that is a common thing they ask and the dates we called 5/30/24 but didnt ask for the name the girl said we didnt need a form she didnt help us she even said she was putting us on hold and like 20 minutes later came back on the line and said oh youre still there. and that was it with her then on 6/4 ******* said she will put the forms in the mail never received them on 6/10 ******* said oh it takes 2 weeks so if you dont get them call back in a couple days on so we called back on 6/14 talked to ****** said oh you should have got forms ill send them 6/19 Trasha i will send the forms never got them as usual please we need to move fast so our policies dont lapse those policies are to pay for our funeral. w have been making our premium s for a lot of years never even late shame on Trustmark please help us thank you from **** and *********************************