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ComplaintsforDiamond Residential Mortgage
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Complaint Details
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Initial Complaint
09/21/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
( I would like to give more detail but no characters remain on this page with completely telling the entire story)************** ******** with Diamond Residential disclosed of private information that pertained to our loan application to the realtor who brought it up to us at a house showing. We did not disclose of this information to our realtor as she is not pertinent to know of marital status and prior engagements. This information was only shared with the lender. I spoke to ************** ******** in regards to my frustrations, disappointments, and lack of trust now in providing an official application and Mr. ******** did not understand that our loan application is private information between client and lender that should not be disclosed of to an outside party.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.