Business ProfileforBuild n Build

We hired *****************, the owner and operator of Build n Build, ****************, LLC, **** Builds, and many other inactive company names, in August 2022 to build a pool and other home improvement jobs. Although the work for the backyard started in May 2023, upon our prepayment, he has consistently delayed or stalled essential milestones of the backyards project and has failed to communicate with us who the subcontractors and vendors are working on our property. Since the beginning of the project, I have paid $276,648.70. To date, my pool is incomplete, the pergola has not been erected, and my backyard remains unfinished. This is extremely disappointing as I was made to believe I would be able to enjoy my backyard with my young children for the latter half of the summer. Each time I as for progress updates, **** keeps postponing productivity with no valid reason although every payment has been made to complete important points of the project. Although we have repeatedly requested **** fulfill his contractual obligations and provide the corresponding invoices for construction and work performed, he has failed to do so to date. ******, **** meets our requests and demands with excuses, inappropriate comments, and unprofessional conduct. We demand he complete the construction project within a reasonable time or pay us back the $57,876.75, which reflects the money we paid for items that were not delivered or installed. Additionally, I will request the $13,360 I paid for concrete that was never installed, the $37,266.75 for a countertop twice and it was not as well as the $5,150 for paid lighting that has not been set up.