Business ProfileforLavish Furniture Outlet

I purchased a couch and love seat from the furniture store. The sale person ensured, me that the furniture they deliver would me brand new from the factory. When the furniture arrived, it was the store display and dirty. The couch did not fit through the door. I went up to the store to ask why they tried to deliver the display furniture. They sale person apologize and allowed me to pick out another living room set. I picked a 3 piece sectional. The sale person stated he will give the sectional for the $1200 in which include the $100 deliver since the company never delivered the new living room set. The store gave me another receipt and the delivery date. The sale person admitted that the company was wrong. The furniture I bought for my son was scheduled to be delivered 12/12/23 or 12/13/23. I received the receipt for the 3 piece sectional on 12/8/23. On that day, the company call the phone twice and hung up. I called them back and they pretended as if they did not call. On 12/12/23 I called to ask for the time for delivery, the sales man said he will call me with a time. They did not call. I called again 12/13/23 (last day for delivery) and he stated he will call me back with the delivery time, because the delivery is ready. Later, they called to say, they does not have the 3 piece sectional in the factory. I said, you said the delivery is ready. The sales man yelled and said, we dont have it. I asked, when will they deliver the furniture. The man said, were not delivering the furniture. We will give your money back but not the $100 delivery. I asked how is that and you never delivered the furniture. They were rude and disrespectful to me. They would not give me their name. One of the men said, I dont have a name. Another man said Abs. I asked for the owners name, they said they dont know the owners name. They call the owner ***. They also disrespected my culture as if I am a nobody. The company does not have any respect for the customers. The company continue to lie to customers to get the customers money and refuse to give the customers all of the money back, after the company breached the contract.