ComplaintsforSRWF
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Complaint Details
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Initial Complaint
09/07/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
We started a contract with Superior in August 2020 for a two level retaining wall. They agreed to begin work within a few weeks. We heard every excuse possible as to why they couldn’t begin. They eventually began work but after a day and a half abandoned the project. They left equipment on our property for months ruining our yard. They left 3 dump trucks worth of rock in our street, only to be removed after our HOA filed a complaint. They damaged our property, our neighbors yard and left 2/3 of our property unusable. They demanded $15,000 upfront for supplies and another $15,000 after their first day of working. They never came back. They refused to return our money. They eventually took all the supplies off our property. They’ve received a demand letter from our lawyer with no response. We are working with our lawyer on suing at this time. We’ve been notified from our lawyer that they are not registered in IL. It’s going to cost us 24,900 to put our property back to original state.
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Contact Information
8676 US Highway 50 Ste A
Lebanon, IL 62254-2530
Business hours
Today,7:00 AM - 5:00 PM
MMonday | 7:00 AM - 5:00 PM |
---|---|
TTuesday | 7:00 AM - 5:00 PM |
WWednesday | 7:00 AM - 5:00 PM |
ThThursday | 7:00 AM - 5:00 PM |
FFriday | 7:00 AM - 5:00 PM |
SaSaturday | 7:00 AM - 5:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.