12 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Chad F
5 stars05/19/2024
Everyone we have communicated with in this company has been helpful, informative, and friendly. The process of getting an estimate was easy. The salesman was very knowledgable, the installer was quick and efficient. Install was done in under a day and a half. These windows are great and i would recommend this company and their products to my friends and family!Review from Ryan H
1 star01/18/2024
Do NOT use AAA. They hired an incompetent subcontractor to do siding work and the project manager never set foot on the property before the project or while the work was being done, which led to about a dozen different issues with the siding (and the police ended up getting involved). The communication throughout was very poor, with us usually having to call them to get answers on stuff they said they would get back to us on. And despite a 3 month long odyssey for them to finally finish their work (with additional police involvement!) they did not even give us the courtesy of a discount on the original project price. We are probably going to replace our roof in the next year or 2 and there is not a chance that we will be using AAA for that work. AAA is not a company to do business with.Review from Mary P
5 stars09/07/2023
Brett was very professional with the estimate meeting and presentation. Thorough and transparent with pricing and finance options. Patient in explaining entire process from production to installation. We appreciate the advice and time.Review from Terry A
1 star08/15/2023
Never received a breakdown of bill by Labor and materials.Small crack in wi ndow casing. Was charged for replacement wood for possible bad wood. None was replaced and never received money back. After promised to. Had to point out 4 places where caulking was shrinking in. Boss calling today but dount it. I have never not received an invoice that was not broken down in 30 years. What a scam keeping the wood money. Never trust AAA windowsReview from terry w
5 stars06/06/2023
We had all new windows and doors installed by AAA windows &siding in ******* ********. What a wonderful experience. Cody J****** , our sales rep was informative and knowledgeable about the products he was selling . The c*** that installed the windows and doors were very picky about their work and did a great job. They even stayed until 8:30 pm , the second day to finish the job. After it was finished , I had an issue with one of the blinds inside one of the doors , so I called Brandon D*** , the project manager on a Monday morning. I explained it was not working right. He came yet that same morning , from an hour away to address the problem. Turns out , he said they will loosen up and work better the more you use them. He was right after a couple weeks they work great. This company has great employees and give prompt customer service. I would recommend them to everyone.Review from Ronald D
5 stars05/18/2023
I was so pleased with the windows I bought from them that I just ordered a new roof, front door and sliding glass door.Review from Brock D
5 stars05/05/2023
Brett Hatfield came out today to provide a quote for windows. He was very professional, upbeat, and knowledgeable about the company’s products. We enjoyed his company and would highly recommend calling him for your future projects!Review from Charlotte T
5 stars04/29/2023
Brett H******* met with us to discuss our home improvement projects. He was very generous with his time, he answered all of our questions and made us feel confident in the quality of work and products, that AAA was bringing to our project. His job knowledge is exceptional.Review from Jeanne Helm H
5 stars03/21/2023
Brett Hatfield was very approachable. He is very knowledgeable. So friendly. He even looked at some windows that give us trouble.Review from Dale K
5 stars03/13/2023
Brett H******* did a great job with being informative and straight forward. Looking forward to getting a quality roof from AAA. Really like the lifetime transferable warranty.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.