Business ProfileforHyundai of Lincolnwood

On Christmas Eve 2023 I went into the location to pick up my car. Long story short, they ended up calling the police on me. I contacted the service manager *****, the following week. He was not happy with the way I was treated. Because of this treatment, he offered free service. I took them up on the service as requested by them. They wanted to prove that they do care about their customers. When I went to pick up my car (after the FREE service), I was charged over $1000 for tires. Tires I did not know I had to pay for. They also offered me gift cards to write a good review.All of this is not why I am contacting you. This is just some background on them.After picking up my car the second time. I notice the alignment was off. I contacted the service guy, *****, and the big boss *************************. I spoke with all three about the situation. All three said they would get back to me. NONE of them did. Months later they sent me a text about service. I responded to the text. you have not fixed the last problem. Why would I trust you again. This prompted a call from a ****. I returned his call and explained the situation. He also promised a call back. It has been several weeks and no returned call.I ended up taking my car to another dealership to get this situation fixed. Toyota of Lincolnwood. My front two tires were COMPLETELY bald. It cost me $652.46 for this service visit,