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Find a Location

Zeigler Cadillac Buick GMC of Lincolnwood has 1 locations, listed below.

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    Business ProfileforZeigler Cadillac Buick GMC of Lincolnwood

    New Car Dealers

    At-a-glance

    Customer Reviews

    1.08/5stars

    Average of 25 Customer Reviews

    Customer Complaints

    42 complaints closed in last 3 years

    13 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Car Dealership

    Business Details

    Location of This Business
    6900 N Mccormick Blvd, Lincolnwood, IL 60712-2788
    BBB File Opened:
    8/16/2018
    Years in Business:
    6
    Business Started:
    1/2/2018
    Business Incorporated:
    1/2/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Zeigler Lincolnwood, LLC
    • Zeigler Cadillac of Lincolnwood
    • Zeigler Buick GMC of Lincolnwood
    Business Management
    • Mr. Aaron Zeigler, Managing Owner
    • Mr. Jonathan Moscovitch, Director of Sales
    • Mr. Harold Zeigler, Managing Owner
    Contact Information

    Principal

    • Mr. Aaron Zeigler, Managing Owner
    • Mr. Harold Zeigler, Managing Owner

    Customer Contact

    • Mr. Joe St Germain, Regional Vice President
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    42 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/17/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On November 25, 2022 I visited the dealership with the intention of purchase a 2018 Land Rover Velar and we agreed to make this commercial transaction for an amount of SEVENTY NINE THOUSAND FOUR HUNDRED AND NINETEEN DOLLARS ($79, 419.00) plus taxes and a sum of SIX THOUSAND FIVE HUNDRED DOLLARS ($6500.00) as a down payment which was to be applied towards the purchase price of the above-referenced vehicle. I discovered shortly after the purchase that the vehicle's brakes failed to function properly due to severely corroded brake pads and rotors, the anti-lock braking system was damaged, and the tires had dangerously low thread to it. Due to these problems and the negligence of the dealership my life was put in a dangerous situation by driving the vehicle. The dealership refused to resolve the matter after my attempts of contacting them and they also included several unathorized add on items in the retail instalment contract. They also manipulated the odometer and admitted to it, misrepresented the condition of the vehicle, and theres a strong indication of predatory lending and dealer fraud due to them exploiting my financial postion and selling me a lemon.
    Read More

    Customer Reviews

    25 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Thomas W

    1 star

    07/10/2024

    Where to start, where to start. After noticing a car on Car Gurus that I was interested in, a 2014 Cadillac *** for 12.5k, I contacted the dealership by email to see if it was available. I received an email back from "***", who told me it was. In the email however, the price of the *** was now 15k. When he followed up I told him it was out of my price range and he followed up with a link for all of their car under 15k.Low and behold, the same *** I was looking at was listed on their website at 12.5k I double checked the stock number to make sure it was the same one, and it was. Then I noticed in the original email that the link to the vehicle itself was removed. It even shows in the email that it was removed. I screen shotted the email and the listing on their website and sent off an inquiry to "***", as to why the price was jacked up. I have not received a response.I Then sent in a request to be contacted by the ** regarding this situation. I have not received a response. With today's interest rates turing people off to buying cars, you would think they would have wanted to sell a vehicle to someone who already had pre-approved financing. My family bought from ******* growing up and the dealers always seemed trustworthy but I do believe that the ******* motto now is "Home of the jacked up prices and dishonest salespeople and management. Update 07/10/2024 I received an email from the original salesperson ***, not the ** like I requested, apologizing for the "mix-up" and letting me know the price is 12.5k. I will wait a few days to hear from the ** before I escalate this.

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