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Park District Risk Management Agency has 1 locations, listed below.

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    Business ProfileforPark District Risk Management Agency

    Risk Management

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2033 Burlington Ave, Lisle, IL 60532
    BBB File Opened:
    7/23/2019
    Years in Business:
    29
    Business Started:
    8/2/1995
    Business Management
    • Business Manager
    Contact Information

    Principal

    • Business Manager

    Customer Contact

    • Business Manager
    Additional Contact Information

    Fax Numbers

    • (630) 769-0449
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On Wed July 20th, my child was injured while in the care of ******* park district during summer camp while at "free time" with no adult supervision. He was provided with an ice pack and sent back outside to the activities even though he expressed being in excruciating pain and unable to lift his arm. I took him to the ** and later to the orthopedic whom released him back to regular activities with a brace for support. The local Blackhawk park location refused to accept the note and threatened to contact law enforcement if I did not pick up my child from camp due to "liability". They did not try to explain why the doctors note was not acceptable. When I attempted to speak to the camp about the facts of the incident, I was told "there are ***** kids to an adult & they can't watch all the kids at the same time. This was just an accident". Sadly this is negligence. If its too many kids to an adult, they need to invest in hiring more people or getting volunteers. I attempted to reach out to risk management by phone leaving a msg for ***** and ***** but no returned call was received. Contacted General manager ******************************* who cant explain why the doctors note wasn't accepted and has issued a pro rated refund to permanently remove my child from camp. Unfortunately hes the middle man looking to cover up the negligence and lack of supervision exercised by this camp with no real help or advocation of the true issue here. This camp allows racial disrespect towards African Americans between the kids. Attempted to speak to staff about this but no actions taken from their part. Today there's a separate incident involving physical altercation & throwing of rocks between campers. Obviously also unsupervised. The camp is being biased towards my child with no right to, being plenty has occurred in as little as 3 weeks yet everyone was allowed to return to camp but my child was removed because of a temporary injury even with clearance from a doctor.
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