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ComplaintsforBubbles Window Washing & Gutter Cleaning
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/17/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Incompetent tech. Did not want to to his job. Tech Wanted to leave without putting screens back in windows. Screen got torn. Wanted to leave without closing 2 windows. They were stuck and could not close. Last week 2 window fell open and one broke and expensive floor globe hitting it when they fell open. Two windows were not put back properly causing a cold draft in my bedroom. I was much better off before Bubbles came.Business response
12/20/2021
Good afternoon,
This concerns me a great deal and I'm surprised the screens and windows were not addressed when you first reached out last November. We value each and every client, as we are in business to earn and build long-lasting relationships. We greatly apologize for the general experience, frustration and wasted personal time. I do not see any attachments within this complaint and would like to see the extent of the issues, so that we can further look into the work that was provided by ********** We DO NOT Tolerate this and will need to consider the status of his employment here with Bubbles LLC.
You paid $435 for your service on 11/18/2021, are you looking for a full refund?
Please confirm the name and address in which the refund check should be sent.
Regards,
*******************
Bubbles LLCCustomer response
12/28/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************
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Contact Information
4699 Auvergne Avenue
#10
Lisle, IL 60532-1982
Business hours
Today,7:00 AM - 4:00 PM
MMonday | 7:00 AM - 6:00 PM |
---|---|
TTuesday | 7:00 AM - 6:00 PM |
WWednesday | 7:00 AM - 6:00 PM |
ThThursday | 7:00 AM - 6:00 PM |
FFriday | 7:00 AM - 6:00 PM |
SaSaturday | 7:00 AM - 4:00 PM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.