ComplaintsforNelson Audiology Ltd
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Complaint Details
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Initial Complaint
03/08/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I have tried for the last *********************************************** junk mail. Letter do not work; calling does not work. Can someone please help me to stop with the constant harassment.Business response
03/19/2024
This person is not on any mailing list of ours. I don't do mass mailing for non-patients. This is not a patient. The business name on the complaint is OOB. That doctor retired.Customer response
03/25/2024
I am unable to add to the complaint because there are no questions asked about my complaint. What do you need from me to continue to process this complaint? Thank you.Business response
04/01/2024
This particular business and previous owner is no longer in business since 2021. I have now bought the business and I am not aware of any contact via phone calls or letters from this person since 2021 requesting to be removed from such mailings. I do not as a business send any information out to people who are not patients at this facility. This person is not a patient and we have no record. We reside in ********* There is other Nelson Audiology out in the nation. Maybe they are the ones sending such mail. We do not send this type of mailing out to non patients and in fact we do not send anything to our patients that relates to direct mail - we send birthday cards and appointment reminders with permission.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.