Business ProfileforBaymont Inn

2/3/24-2/4/24 I come in and I check in to our room and everything was fine there. Then I tell her that the conference room was also supposed to be booked for us for ******** party. She shows me this piece of paper that says its $150 deposit for the pool room and 5$ a person who isnt staying in the room, and says Im not going to make you pay that, but for future reference I said okay thank you. The conference room was double booked, so my daughters party was supposed to start at 4 and I couldnt even get in until 4. Party is over, 4 people are I n the pool and I got the conference room cleaned up and went to go pay for it and she starts asking me how many people are in the pool and wanting me to pay for them all. She started to get disrespectful and tried to say I was lying and she did NOT say that. She called the manager and said that she had SIX people standing there screaming at her and she was going to call the police and I got on the phone with the manager and explained it all to him and told him to pull the camera and audio and listen to what employee told me. Suddenly, I didnt have to pay for everyone to swim, but by that time everyone was already out and left. The next day the manager tried to charge my card again and I called him and he told me he doesnt need me here and he doesnt need my business and threatened to make a police report and take me to court so I explained to him AGAIN what happened and told him to please email me the video/audio as well and he could see me in court. Suddenly, the understood that his employee went against hotel policy and had me send him an email of everything that happened and he would compare it with the video/audio. I was UNBELIEVABLY disrespected and so embarrassed that my daughters 5th birthday party was ruined, and nobody gave a care in the world!