Business ProfileforGrand Rental Station
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1105 W Weir St, Litchfield, IL 62056-1035
- BBB File Opened:
- 7/30/2008
- Years in Business:
- 18
- Business Started:
- 6/22/2006
- Business Started Locally:
- 6/22/2006
- Business Incorporated:
- 6/22/2006
- Type of Entity:
- Limited Liability Company (LLC)
- Hours of Operation
Primary
- M:
- 7:30 AM - 5:00 PM
- T:
- 7:30 AM - 5:00 PM
- W:
- 7:30 AM - 5:00 PM
- Th:
- 7:30 AM - 5:00 PM
- F:
- 7:30 AM - 5:00 PM
- Sa:
- 7:30 AM - 1:00 PM
- Su:
- Closed
- Business Management
- Grant Dick, Manager
- Mr. Aaron Krieger, General Manager
- Contact Information
Customer Contact
- Mr. Aaron Krieger, General Manager
- Additional Contact Information
Fax Numbers
- (217) 324-0778Primary Fax
- (217) 324-0778
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/16/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Went into true value rental to rent a concrete mixer for 24 hrs it was $95.00 it was a pull behind and has a motor on it ,on 8/11/2023 at 12:03 went out to hook it up and the gentleman showed me how to start it , he mentioned they just got it back ,we hooked it up and left I was putting post in the ground for my pole barn using bags of concrete when me and my wife finally got started it was about 3 o'clock I put 3 ******************************** it started it up it ran for a minute are 2 and then died I started it again it ran for another minute are too and dies I empty out the concert and set a post when I tried to start it again it would not start I spent about 20 minutes trying to start it finally I said to my wife let's mix it by hand in my wheelbarrow and I would return it in the morning it will be a Saturday morning on 08/12/2023 I looked on their website to see what time they're open and it said call for opening. Tried at 7:30. Nobody answered at 8 o'clock. I started heading that way. Figuring they'd open by 830 pulled in at 8:30. When I pulled up, they said to unhook it I told him we had problems with it. He tried to start it, and it wouldn't start Told him I had an issue with it and I didn't use it at all. He told me why didn't you call last night? I said, because I was trying to get stuff done, on my day off and by the time everything was done you were closed. He didn't say nothing just printed me a receipt for $95. I said it says $95. It didn't even work he did not say anything. I signed it and took my receipt. I told him I would leave him a bad review on ****** and that I shouldn't have to pay if I didn't use it and walked out of the store.
True value rental
***************************************************************
************
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Amanda Y
1 star03/17/2022
Grand Rental Station Response
03/18/2022
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.