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ComplaintsforLockport Animal Hospital
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Complaint Details
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Initial Complaint
07/15/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I was charged $817 back in June for a visit that almost killed my dog. They did lab work, x ray, and urine samples. My dog had a 106 degree fever and a white blood cell count of ****** and this vet let us leave the facility without it any care. However they managed to charge me for these services that they didnt need to do. Services that showed them he was dying and no one did anything. My dog was septicInitial Complaint
07/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my very sick dog to this vet in June. They did numerous X-rays, urinalysis, ***** testing, and blood work and saw that my dog had a 106 degree fever and a WBC count of ******. Vet suggested he needed surgery, but did nothing about his fever or blood work. Waited two hours and was sent home without any help. I took my dog for a 2nd opinion and he had to be hospitalized for 72 hours and is now on antibiotics for 4 weeks because he was severely septic and was near death. The 2nd vet took a look at the lab results from original skin vet and said wow this is alarming I cant believe they didnt do anything.This vet saw these results and did nothing about it, but still charged me $817.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.